Last updated: 08/07/2026

This Refund & Cancellation Policy explains your rights to cancel, withdraw from, or request a refund for the digital products and memberships offered by BioMastering™ („BioMastering,” „we,” „us,” or „our„), operated by Aethermind AI LLC, a Delaware limited liability company, 8 The Green 24610, Dover, DE 19901, United States. It forms part of, and should be read together with, our Terms of Service and Privacy Policy.

Everything we sell is digital content or digital services — online courses, guided programs, downloadable and streamed materials, and memberships. We do not sell physical goods, so nothing is shipped and there are no shipping-related returns.

1. What This Policy Covers

This policy applies to purchases of our digital products and services, including:

• Human Coherence Assessment™ — a free 30-question self-assessment (no payment, so no refund applies).
• First Awakening™ — a one-time USD $7 purchase for a 21-day digital experience with lifetime access.
• APEIRON Protocol™ — a one-time USD $97 purchase for a 90-day digital program.
• BioMaster Circle™ — an ongoing paid membership that renews automatically.
• Other paid programs such as the Founding Cohort™, Certification™, and Research Fellowship™, subject to any specific terms disclosed at the point of sale.

2. How Payments Are Processed

Payments for our digital products are processed through our courses-and-CRM platform, Course Creator 360 (CC360), a white-label of GoHighLevel/HighLevel, using Stripe as payment processors. Prices are shown in US dollars (USD), and the total price (including any applicable taxes and any recurring amount) is displayed before you confirm payment. Any refund we approve is returned to the original payment method through the same processor.

3. EU/EEA & UK: Your 14-Day Right of Withdrawal for Digital Content

If you are a consumer in the European Union/EEA or the United Kingdom, you normally have a 14-day right of withdrawal from a distance contract, without giving any reason and without penalty. This period runs from the day the contract is concluded (the day of purchase).

3.1 Immediate access and the loss of the withdrawal right

Our paid products (such as First Awakening™ at $7 and the APEIRON Protocol™ at $97) are designed to give you immediate access to digital content upon purchase. Under EU and UK consumer law, if supply of digital content begins during the 14-day period with your agreement, you lose your right of withdrawal once performance has begun.

For that reason, at checkout we ask you to actively confirm, by ticking an explicit box, that:

• you expressly consent to us beginning to supply the digital content immediately, during the 14-day withdrawal period; and
• you acknowledge that you will lose your 14-day right of withdrawal once access, download, or streaming has begun.

We confirm this consent and acknowledgement to you on a durable medium (for example, in your order-confirmation email). If you provide this consent and we start providing access, your statutory 14-day right of withdrawal no longer applies to that product.

If you do not give this consent, we will not begin supplying the content until the 14-day period has ended, or until you tell us to start — and until access begins you may withdraw for any reason and receive a full refund.

3.2 How to exercise the right of withdrawal (where it still applies)

Where the right of withdrawal still applies (for example, you have not yet been given access, or you did not consent to immediate supply), you can withdraw by making a clear statement to us at invoice@aethermindai.net before access begins. You may use the model withdrawal form, but you do not have to. We will reimburse all payments received without undue delay, and no later than 14 days after we are informed of your decision, using the same payment method.

4. Goodwill / Satisfaction Policy

Separate from your statutory rights, we may offer a [30-day satisfaction guarantee] on certain paid products as a matter of goodwill. Where this guarantee applies, if you are not satisfied you may request a refund within 30 days of purchase by emailing invoice@aethermindai.net from the address used to purchase, and telling us which product you bought. This goodwill policy is offered in addition to — and does not limit or replace — your statutory rights described in this document. The exact terms, eligibility, and time window of any satisfaction guarantee are as stated on the relevant product or checkout page at the time of your purchase; the owner should confirm and publish the final terms.

5. How to Request a Refund

• Where: email invoice@aethermindai.net from the email address used for the purchase.
• Include: your name, the product purchased, the approximate date of purchase, and (if you have it) the order or receipt reference.
• Our response: we aim to acknowledge your request within 5 business days and to make any approved refund within 10 business days of approval.
• When you’ll see it: once we issue a refund, the time for the funds to appear depends on Stripe, and your bank or card issuer, and is outside our control.

6. BioMaster Circle™ Membership: Cancellation & Auto-Renewal

The BioMaster Circle™ membership is a recurring subscription. Before you subscribe, we clearly disclose the recurring price, the billing frequency, the renewal terms, and how to cancel, and we obtain your affirmative consent to the recurring charge.

• Auto-renewal: unless you cancel, your membership renews automatically at the end of each billing period, and the payment method on file is charged the then-current membership price at the interval disclosed at signup.
• Renewal reminders: where required by law, we will send a reminder before a renewal or price change. [Confirm reminder cadence — e.g., X days before each renewal.]
• Cancel anytime („click to cancel”): you may cancel at any time through your account/billing area, or by emailing invoice@aethermindai.net. Cancellation is designed to be at least as easy as signing up.
• Access after cancellation: when you cancel, you keep access until the end of the current paid period, and you will not be charged again after that.
• No partial-period refunds: we do not provide partial or pro-rated refunds for the unused part of a billing period, except where a refund is required by applicable law.

7. Chargebacks

If you believe you have been charged in error or are unhappy with a purchase, please contact us first at invoice@aethermindai.net so we can resolve it quickly — this is usually faster than a bank dispute. Filing a chargeback or payment dispute (through Stripe, or your bank) without first contacting us may result in suspension of access to the affected product while the dispute is investigated. We reserve the right to respond to disputes with evidence of the purchase, of the access provided, and of the consent and acknowledgements you gave at checkout (including your consent to immediate supply of digital content). Chargebacks are also subject to the dispute terms of Stripe.

8. Free Products and Non-Refundable Items

The Human Coherence Assessment™ is free, so no refund applies. Application-based or limited programs (for example, the Founding Cohort™) may have their own specific refund terms, which we will disclose at the point of sale; where they do, those terms apply in addition to this policy.

9. Your Statutory Rights Are Not Affected

Nothing in this policy limits or excludes any rights you have under mandatory consumer-protection law in your country of residence, including any statutory right of withdrawal, cancellation, or refund. Where this policy is more generous than the law requires, the more generous terms apply as a matter of goodwill; where the law gives you stronger rights, those legal rights prevail.

10. Contact Us

For refunds, cancellations, or any questions about this policy:

• Support: invoice@aethermindai.net
• General contact: contact@aethermindai.net
• Trader: Aethermind AI LLC, 8 The Green 24610, Dover, DE 19901

This Refund & Cancellation Policy is governed by the laws of the State of Delaware, United States, without prejudice to the mandatory consumer-protection rights of consumers resident in the EU/EEA and the UK.